Delivery Info


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Delivery Service – South Africa only

We deliver via an outsourced courier company to the recipient’s physical address throughout South Africa. Please note it is the purchaser’s responsibility to ensure that there will be someone at the said premises to receive the delivery. Delivery to companies, hospitals, government buildings, etc. will be made to the relevant reception area. All orders must be signed for. Responsibility for the parcel, once signed and accepted, is with the relevant person.

Please note we can only deliver orders on a business day.

Delivery of The Nap Strap™ to all major centres

Main Centres:
Johannesburg, Cape Town, Durban, Pretoria, Port Elizabeth, East London, Bloemfontein and George.

Delivery of The Nap Strap™ to Remote areas

Areas not listed as a main centre are classified as remote areas and an additional delivery charge will be incurred. This is approximately R68.00. This charge will be invoiced via email once we have received your order. Please note, that we can only proceed with fulfilling your order once all outstanding fees are received.

General

There are various delivery methods available for you to choose from:

  • Local Deliveries – Deliveries made within the Cape Town area. Please use the shipping calculator to see if your area qualifies. Charged at R39.90.
  • Overnight Deliveries – Delivereies via air freight will take 24 – 36 hours to get to the destination. Charged at R68.40.

There will be no delivery service on Weekends and Public Holidays. Orders placed over weekends, will be processed on the Monday. Please note we cannot guarantee a delivery time on the required delivery date but your parcel will be delivered during the course of the business day.

Should any of the following situations arise: incorrect delivery address received from customer or no one is available to receive the parcel, it will be returned to the courier depot and we will then contact you to arrange a re-scheduled delivery. As we use the services of an outsourced courier company, please note that you may incur additional delivery charges.